Our Unconditional Education team is always eager to learn more about how we can best support the youth we serve. Every Spring we administer our annual Student and Client Satisfaction Survey that solicits feedback directly from youth ages 8 years old and above across all our school-based programs to capture their unique perspectives, highlights, ideas, and feedback on how we can grow.
With 430 total student responses (approx. 60% of total population), here are some highlights from this year’s Student and Client Satisfaction Survey:
With 430 total student responses (approx. 60% of total population), here are some highlights from this year’s Student and Client Satisfaction Survey:
- 87% said that Seneca staff appreciate my strengths, talents, and accomplishments.
- 84% said that Seneca Staff help me to share my ideas about my experiences and who I am.
- 81% said that Seneca Staff care about my culture, values, and beliefs and asks me questions about them.
- 91% said that Seneca Staff believe in me and my ability to achieve my goals.
- 85% said that I have say in choosing my own therapy or behavior goals.
- 77% said that I have met my therapy or behavior goals with the help of Seneca staff.
- 90% said that Seneca staff believe I can do well, even when things are hard.
- 88% said that Seneca staff make time to have fun with me.
Youth were given opportunities to provide examples of how their lives have changed with Seneca, things that they have learned, and how we can improve our services and support. Some key themes voiced by the youth surveys are that they have more friends and stronger relationships, are feeling happier and doing better in school, and are learning skills and staying safe at school and home. Here are a few positive quotes that embodies those themes:
“I feel pretty good. I do have to say I have learned a lot more since I came to Seneca, so friends and relationships have been going pretty good.”
“I feel a lot more conscious about my actions and how I perceive my relationships. I now understand what a healthy relationship looks like and should feel like overall.”
“I haven't really fought with my little brother much and I have more friends than usual.”
“I am able to say my words better to my friends.”
“I've been able to excel greatly in school because I've been more on-task and focused."
“I have a lot of friends and I work really hard with my schoolwork. Sometimes schoolwork can be hard, but I still try my best.”
“I am able to manage my feelings, stay in class and do all my work without problems. I feel connected with my school community.”
“[My therapist] has helped me with how to be safe and that there are positives that I can look forward to.”
“I am better at telling people when I am angry.”
“Well, I got better with my anger issues. Now when I get mad I walk away or when I'm playing I just take a deep breath. Also, my behavior in class is good, getting better and I'm grateful that I have my therapist.”
“I have learned new methods to cope with my stress and sudden sadness, like counting in my head and using meditation to calm myself down.”
Blog Post Written By: William Chiang, Strategic Initiatives Project Manager
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