My name's Emily Dunk and I'm a Behavior Intervention Specialist with the CrossCOST Program in Seattle, WA. But before I tell you more about our program, I'm going to start this blog post the same way many of our program meetings start off - by talking about good food and drinks 😊
Recently I had gone to one of those fancy pants restaurants where they do wine pairings with your order. This was the first time I had been to one and originally, I did not want wine with my dinner because I had not found one before that I truly liked. The waiter asked me if I would be open to trying something and offered to help me figure out which one would be best. They even went as far as to say that I would not be charged for the wine if I did not end up liking it. I agreed, the waiter brought out my pairing, and I LOVED it.
It was such a great experience that later that week I went out to dinner again and I very confidently sat down, opened the wine menu, and was ready for another amazing wine experience. The waiter came over and asked what kind of wine I liked and for the life of me, I couldn’t remember what I had with my last meal! I tried to describe it but all I could come up with was "red" and "very tasty." The waiter began to ask questions to see if they could figure it out. They asked what food I was eating with it and more. Was it sweet? What protein did I have? Tannins, full-bodied... Do these words sound familiar? They took the time to work with me and be curious about what I was looking for. We came to a decision and they brought out a delicious red that, once again, went perfectly with my meal.
It was such a great experience that later that week I went out to dinner again and I very confidently sat down, opened the wine menu, and was ready for another amazing wine experience. The waiter came over and asked what kind of wine I liked and for the life of me, I couldn’t remember what I had with my last meal! I tried to describe it but all I could come up with was "red" and "very tasty." The waiter began to ask questions to see if they could figure it out. They asked what food I was eating with it and more. Was it sweet? What protein did I have? Tannins, full-bodied... Do these words sound familiar? They took the time to work with me and be curious about what I was looking for. We came to a decision and they brought out a delicious red that, once again, went perfectly with my meal.
I like to think that CrossCOST is like the waiter in this story. Not knowing where to start in asking for what you need is frustrating. Whether it's about learning vocabulary that is highly specific to other fields or being so close to a problem that it's almost impossible to step back to see solutions, most of us just need a little extra support sometimes. Without the waiter’s patience and curiosity, I would be stuck thinking that there isn’t a wine out there for me, or maybe worse, continue to pay for and order wines that I don't enjoy! We strive to provide that same patience and curiosity to the schools we partner with to consult around behavioral, clinical, and school systems needs to coordinate the right kind of support.
A great example of this was when CrossCOST received a request from a school that wanted a school-wide training in Multi-Tiered Systems of Support (MTSS). This school faced a number of challenges: high staff turnover, numerous leadership transitions, disproportionately high academic, behavioral, and SEL student needs... all while taking on virtual learning in the middle of a pandemic. Our team leader, Katrina, met with the school’s admin to get a better idea of what they were looking for. With Katrina’s amazing strengths in communication and relationship building, she was able to see the school’s needs extended beyond just training staff in MTSS. Just like our students, when we are escalated or in crisis, it’s not always clear what we need to make things feel better.
Acknowledging that the school could really benefit from centering self-care first, and also wanting to meet the initial request, we decided to do both! Our MTSS of Self-Care training not only taught the model of tiered intervention, associated language of MTSS, and the basics of behavioral intervention, but did so through the lens of staff wellness. We provided a framework for thinking about self-care as a tiered model of support, giving tools to each staff member for recognizing their behaviors through their escalation of burnout, and identifying interventions at each tier. Staff reported feeling better equipped to care for themselves, and in doing so, increased their understanding of how to support their students through escalation too.
Sometimes it feels like progress comes at the expense of our own wellness. Often, it feels like working to shift systems to be more equitable, inclusive, and healing centered competes with a school’s academic and results-based goals. We're here to flip that narrative. By centering Unconditional Education (UE), we not only help schools meet their goals, but balance offering support with challenging existing systems. This allows us to impact lasting change within our school communities. We like to call this process, “sprinkling the UE fairy dust.”
So what is CrossCOST? In formal terms, we are a team of behavioral, clinical, and school-systems minded specialists who coordinate services to support schools with UE as our philosophy of change. And in informal terms, we’re just your friendly neighborhood waiters. So, what’ll it be? A glass of red or white? 😉
So what is CrossCOST? In formal terms, we are a team of behavioral, clinical, and school-systems minded specialists who coordinate services to support schools with UE as our philosophy of change. And in informal terms, we’re just your friendly neighborhood waiters. So, what’ll it be? A glass of red or white? 😉
Blog Post Written By: Emily Dunk, Behavior Intervention Specialist
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